Information We Receive
You can browse the site without filling in a form. If you use the contact form, the name, email address, service area and message you enter are sent to a Gatekin web server and stored so that we can respond. Submitting the form asks you to confirm that you have read this policy and the Cookie statement. If the message cannot be sent, the form offers to open a draft in your own email application instead, and nothing is stored unless you send that email.
If you email us directly, including about a career opportunity, we receive the information and any attachments you choose to include. Please share only information relevant to your enquiry.
When the website is hosted and delivered to your browser, the hosting provider may process basic connection information, such as your IP address, requested pages, browser details and request time, to provide and protect the site. The exact information and retention depend on the hosting provider and its configuration.
How We Use Information
We use messages you send to respond to your enquiry, discuss the service you selected, consider a potential business relationship or career enquiry, and keep appropriate business records. We do not use the contact form to subscribe you to marketing emails.
Where privacy law requires a legal basis, it depends on the context. It may be responding to a request you made, managing our business enquiries, meeting a legal obligation, or consent where we have asked for it.
Website Services and Third Parties
The typefaces used on this site are hosted on our own server. Loading a page does not contact Google Fonts or any other font provider, so no font service receives your IP address or browser details from this website.
If you choose to send an email, your email application and email provider will handle it. The website also relies on a hosting provider when available online. Those providers may process information needed to operate their services.
The current site does not include analytics tools or advertising pixels. The only cookie it sets is a strictly necessary first-party cookie that records your choice in the cookie notice; the Cookie statement describes it and how to remove it. If other services are added later, this policy and any required consent choices will be updated first.
We do not configure this website to sell personal information or use it for targeted advertising. We may share information with service providers supporting the site or our communications, professional advisers, or authorities when required by law.
Storage, Security and Retention
Emails you send are stored by the email services used by you and Gatekin. We keep correspondence for as long as reasonably needed to respond and manage the related business discussion, and longer where record keeping or legal requirements apply. Hosting and email providers may have their own retention periods.
Gatekin takes reasonable steps to protect information it handles. Email and internet communications can carry risks, so please avoid sending sensitive personal information unless it is necessary.
Gatekin works across borders. Depending on the location of the people involved and the service providers used, information may be processed in a country different from yours. Any safeguards required for a particular transfer depend on the applicable law and providers.
Your Choices and Rights
You can choose not to send the email draft created by the contact form. If you have sent us information, you can contact us to ask about it or request that it be corrected or deleted. Depending on your location and the law that applies, you may also have rights to access, copy, restrict or object to certain uses, withdraw consent, or complain to a privacy regulator.
To make a request, email info@gatekin.com with “Privacy request” in the subject. We may need to verify your identity before acting on a request.
Changes to This Policy
We may update this page as the website or our practices change. The date at the top shows when it was last revised.
Contact Us
For questions about this policy or information you have sent us, email info@gatekin.com.